Terms & Conditions

1. Introduction

Welcome to Greenhorn Wellness Private Limited ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our websites, mobile applications, and digital services, including but not limited to Story TV, Master, Connecto, Eloelo, and Voxy (collectively, the "Services").

By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

• "User" refers to any individual who accesses or uses our Services.
• "Content" refers to all text, images, videos, audio, and other materials available through our Services.
• "Subscription" refers to any paid plan that grants access to premium features or content.
• "Account" refers to the user account created to access our Services.

3. Eligibility

You must be at least 18 years of age to use our Services. If you are between 13 and 18 years of age, you may use our Services only with the consent and supervision of a parent or legal guardian. By using our Services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Use of Services

Our Services are provided for your personal, non-commercial use unless otherwise specified. You agree to use our Services in compliance with all applicable laws and regulations. You shall not:

• Use the Services for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to any part of the Services or related systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Copy, modify, distribute, or create derivative works based on our Content without authorization.
• Use automated systems, bots, or scripts to access the Services.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

6. Intellectual Property

All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, images, audio, video, software, and compilations — are the exclusive property of Greenhorn Wellness Private Limited or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws.

7. User Content

Certain Services may allow you to submit, upload, or share content ("User Content"). You retain ownership of your User Content but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your User Content in connection with operating and improving our Services.

You represent and warrant that your User Content does not violate any third-party rights and complies with all applicable laws.

8. Payment Terms & Billing

Certain features of our Services require payment of fees. All prices are displayed in Indian Rupees (INR) unless otherwise stated. We accept payments via major credit cards (Visa, Mastercard, American Express), debit cards (RuPay), UPI, and net banking.

By making a purchase, you agree to pay all applicable fees and taxes. All payments are processed through secure, certified payment gateways. Subscription plans may auto-renew unless cancelled before the renewal date.

Pricing for our Services is subject to change. We will notify users of any pricing changes in advance. For details on refunds and cancellations, please refer to our Refund & Cancellation Policy.

9. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team at support@greenhornwellness.com. Upon cancellation, you will continue to have access to premium features until the end of your current billing period.

10. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services to distribute spam, malware, or harmful content.
• Engaging in any form of harassment, abuse, or discrimination.
• Selling, transferring, or sharing your account with third parties.
• Using the Services to promote counterfeit products, prohibited items, or misleading claims.
• Reverse-engineering, decompiling, or disassembling any part of the Services.

11. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Greenhorn Wellness Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Greenhorn Wellness Private Limited, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Services or violation of these Terms.

14. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the modified Terms.

17. Contact Information

If you have any questions about these Terms, please contact us:

• Company: Greenhorn Wellness Private Limited
• Address: 1257/37, 2nd & 3rd Floor, Hanto Orion Center, 14th Main St, Sector-7, HSR Layout, Bengaluru, Karnataka - 560102, India
• Email: support@greenhornwellness.com
• Phone: +917349292866